Dispatch on orders is within 24-48 hours (business days only) of orders being processed.
|Postage Options||Delivery To||Estimated Time||Cost|
|Australia Post Standard Shipping||Within Australia||2-6 business days||
Free Standard Shipping on orders over $100
|Australia Post Express Shipping||Within Australia||2-3 business days||
Free Express Shipping on orders over $150
|Australia Post International Shipping||Outside Australia||NZ, USA – 5+ business days
UK – 6+ business days
China – 8+ business days
Please contact us for estimates for other locations
Flat rate of $10.00 on orders over $200
All other returns/exchanges will require the customer to pay the return postage fees. You have 5 business days to notify us of your intent to return and 10 business days to return it, from the date you received it.
In order to return an item please email us at email@example.com and we will send you an invoice for postage payment (if applicable) and our returns postage form to attach to your package. This will require you to provide your receipt number as proof of purchase.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.